77jj Casino — Privacy Policy

1. Who We Are — Data Controller

This Privacy Policy is issued by the operator of 77jj Casino, accessible at 77jj.asia ("77jj," "we," "us," "our"). 77jj operates as the data controller in respect of all personal data collected from players, visitors, and registered account holders who access the 77jj platform from the Philippines or any other territory.

77jj operates under authorization from PAGCOR (Philippine Amusement and Gaming Corporation) and is subject to the data protection obligations imposed by Republic Act No. 10173 (the Data Privacy Act of 2012), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission of the Philippines.

Any questions regarding this Privacy Policy or 77jj's data practices may be directed to the 77jj Data Privacy support team via the 24/7 live chat or the email address listed in the footer and Contact section of this Policy.

2. Information We Collect

2.1 Information You Provide Directly

When you register an account, deposit funds, request a withdrawal, or contact 77jj support, you provide personal information including but not limited to:

• Full legal name as registered with your Philippine government-issued identification
• Date of birth (for age verification — 21+ requirement)
• Philippine mobile number (used as your account identifier and for OTP verification)
• GCash number and/or bank account details linked to your account for withdrawal processing
• Government-issued ID documentation submitted during identity verification, including Philippine National ID, driver's license, or passport number
• Any correspondence you send to 77jj support, including live chat transcripts and support ticket content

2.2 Information Collected Automatically

When you access and use the 77jj platform, certain technical and behavioral information is collected automatically through standard web and mobile technologies:

• IP address and approximate geographic location derived from your IP (region/city level — not precise GPS coordinates)
• Device type, operating system, and browser version
• Session duration, pages visited, game titles accessed, bet amounts, and wagering patterns
• Login timestamps and authentication events
• Transaction records including deposits, withdrawals, and bonus redemptions
• Cookie identifiers and similar tracking technologies as described in Section 5

2.3 Information from Third Parties

77jj may receive supplementary information about you from third parties in the following circumstances:

• From GCash (Mynt), Maya (PayMaya Networks), BPI, BDO, UnionBank, or other payment providers — transaction confirmation and account verification data necessary to process deposits and withdrawals
• From identity verification service providers — confirmation of ID document authenticity and anti-fraud screening results
• From PAGCOR or the AMLC — compliance screening results or player protection flags where 77jj is legally required to act on such information

3. How We Use Your Information

77jj uses the personal data we collect for the following defined purposes:

• Account Registration and Verification: To create and maintain your 77jj account, verify your identity, and confirm your eligibility to access real-money gaming services (including age verification for the 21+ requirement)
• Payment Processing: To process your GCash, Maya, and bank deposits and withdrawals, reconcile transactions, and maintain accurate financial records
• Gaming Services: To deliver the casino games, sports betting markets, bingo rooms, and fish shooting games you access through the 77jj platform, and to settle bets and maintain game history
• Customer Support: To respond to support enquiries, resolve payment disputes, investigate complaints, and maintain records of your support interactions
• Regulatory Compliance: To meet our obligations under PAGCOR licensing conditions, the Anti-Money Laundering Act, and other applicable Philippine laws, including maintaining transaction records and conducting know-your-customer (KYC) checks
• Responsible Gaming: To identify unusual gaming patterns that may indicate problem gambling and to enforce deposit limits, cooling-off periods, and self-exclusion requests
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, account takeovers, collusion, and money laundering attempts
• Platform Improvement: To analyze aggregate usage data to improve game performance, payment processing speeds, and the overall 77jj player experience
• Promotional Communications: To send you bonus offers, promotional updates, and platform announcements via SMS or in-app notification, where you have provided consent or where communications relate directly to your existing account relationship

4. Legal Basis for Processing

Under the Data Privacy Act of 2012 (Republic Act No. 10173), 77jj processes your personal data on the following legal bases:

• Contractual Necessity: Processing necessary to perform the contract between you and 77jj — i.e., operating your account, processing transactions, and delivering gaming services
• Legal Obligation: Processing required to comply with PAGCOR licensing conditions, the Anti-Money Laundering Act of 2001 (as amended), and other applicable Philippine legislation
• Legitimate Interests: Processing for fraud prevention, security monitoring, and platform improvement — where our legitimate interests do not override your fundamental rights and freedoms
• Consent: Processing for marketing communications, where your separate and withdrawable consent has been obtained

5. Cookies and Tracking Technologies

77jj uses cookies and similar technologies (local storage, session tokens) on the 77jj.asia website for the following purposes:

5.1 Strictly Necessary Cookies

These cookies are essential for the operation of the 77jj platform. They maintain your login session, remember your language preferences, and enable the secure transmission of authentication tokens. These cookies cannot be disabled without impairing your ability to use the platform.

5.2 Functional Cookies

Functional cookies remember your account preferences — such as your preferred game lobby view, last accessed game categories, and notification settings — so you don't have to reconfigure them on every visit.

5.3 Analytics Cookies

77jj uses analytics tools to understand aggregate player behavior — which game categories are most popular, average session lengths, payment method preferences, and technical error rates. Analytics data is processed in aggregate and is not used to identify individual players.

You may configure your browser to refuse or delete cookies. Note that disabling strictly necessary cookies will prevent you from logging in to your 77jj account. Functional and analytics cookies can be disabled through your browser settings without affecting core platform functionality.

6. Disclosure to Third Parties

77jj does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We disclose personal data only in the following circumstances:

• Payment Processors: GCash (Mynt), Maya, BPI, BDO, UnionBank, Metrobank, 7-Eleven CLiQQ, Coins.ph, and USDT wallet providers receive the minimum data necessary to process your transactions. These providers are bound by their own privacy policies and Philippine financial regulations.
• Identity Verification Providers: Third-party KYC service providers receive identity document data for the purpose of verifying your age and identity. They process data only for this defined purpose.
• PAGCOR: As 77jj's licensing authority, PAGCOR may require access to player data for regulatory oversight, audits, and dispute resolution. This disclosure is a legal obligation under our operating license.
• Anti-Money Laundering Council (AMLC): Transaction reports and player data are disclosed to AMLC as required under the Anti-Money Laundering Act of 2001 (as amended by Republic Act No. 10167 and Republic Act No. 10365) where transaction thresholds or suspicious activity criteria are met.
• Law Enforcement: 77jj will disclose personal data to Philippine law enforcement authorities where required by a valid legal order, court order, or to prevent fraud, money laundering, or other criminal activity.
• Successors: In the event of a business transfer, merger, or acquisition, player account data may be transferred to the acquiring entity, which will be bound by obligations equivalent to those described in this Policy.

7. Data Retention

77jj retains your personal data for as long as your account remains active and for a defined period thereafter, as required by our regulatory obligations:

• Active Accounts: All account data is retained for the duration of your active account relationship with 77jj.
• Post-Closure Retention: Following account closure, 77jj retains transaction records, identity verification documents, and account activity logs for a minimum of five (5) years, as required under PAGCOR licensing conditions and the Anti-Money Laundering Act.
• Support Records: Customer support correspondence is retained for a minimum of two (2) years from the date of the interaction to support dispute resolution.
• Marketing Data: Where you have provided consent for marketing communications, your contact details are retained until you withdraw consent or request deletion, whichever occurs first.

Upon expiry of applicable retention periods, personal data is securely deleted or anonymized in a manner that prevents re-identification.

8. Your Rights as a Data Subject

As a data subject under Republic Act No. 10173 (Data Privacy Act of 2012), you have the following rights in respect of the personal data 77jj holds about you:

• Right to be Informed: The right to be notified of the collection and processing of your personal data — fulfilled by this Privacy Policy.
• Right to Access: The right to request a copy of the personal data 77jj holds about you, including the purposes for which it is processed and the third parties to whom it has been disclosed.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data. You may update most account information directly through your 77jj account settings; other corrections require a support request.
• Right to Erasure: The right to request deletion of your personal data, subject to 77jj's legal retention obligations under PAGCOR regulations and the Anti-Money Laundering Act. Where retention is legally required, we will inform you accordingly.
• Right to Object: The right to object to processing based on legitimate interests, including automated profiling. You may also withdraw consent for marketing communications at any time.
• Right to Data Portability: The right to receive a machine-readable copy of personal data you have provided to 77jj, where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe 77jj has processed your personal data in violation of the Data Privacy Act.

To exercise any of the above rights, please contact 77jj via the 24/7 live chat or the support email address in the footer of this page. 77jj will respond to data subject requests within 15 business days of receipt, in compliance with NPC guidelines.

9. Data Security

77jj implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, and unlawful disclosure. Our security measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and 77jj servers
• Encryption of stored sensitive data, including passwords (hashed with a strong one-way algorithm), GCash withdrawal numbers, and identity document references
• OTP-based authentication for account login from unrecognized devices and for critical account changes
• Access controls limiting staff access to personal data to those with a legitimate operational need
• Regular internal security reviews and vulnerability assessments
• Secure deletion protocols for data that has exceeded its retention period

No security system is impenetrable, and 77jj cannot guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 77jj will notify you and the National Privacy Commission within 72 hours of becoming aware of the breach, in accordance with NPC Circular 16-03.

10. Changes to This Policy & Contact

77jj reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, new regulatory requirements, or platform developments. Material changes will be communicated via a notice on the 77jj website. The "Last reviewed" date displayed at the top of this page will be updated with each revision. Continued use of the 77jj platform following notification of changes constitutes acceptance of the revised Policy.

For any privacy-related enquiries, requests to exercise your data subject rights, or concerns about 77jj's handling of your personal data, please contact the 77jj Data Privacy team via:

• Live Chat: 24/7 live chat available on the 77jj platform — response within 3 minutes
• Email: [email protected] — response target within 2 hours

If your concern is not resolved to your satisfaction, you may escalate to the National Privacy Commission of the Philippines through its official website and complaint procedures. PAGCOR also maintains a player dispute resolution process accessible through its official regulatory channels for complaints related to gaming activity.